Public Water Supply District No. 3 of Franklin County Missouri
  
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Affective October 31,2014

Precautionary Boil Advisory Lifted

The following areas in Villa Ridge are affected
by this Precautionary Boil Water Advisory:

Del Vista Dr., Del Vista Ct., North Dr., South Dr., Villa Ct., and West Ct.

click here to read more


PWSD #3 of Franklin County will be implementing Statement Billing effective July 2014.  Customers will no longer receive bill cards or late notices.  The new statement will have the important information included on it.

Thank you PWSD #3 of Franklin County


Office and maintenance shop for Public Water Supply District #3 of Franklin County and St. Albans Water and Sewer Authority are located at 150 Old Highway 100 in Villa Ridge, Missouri. The District provides drinking water for about 3,600 customers, of which about 1,400 customers have sewer services furnished by the District as well.

The service area includes the communities of Villa Ridge, Gray Summit, Labadie, area west of Pacific outside the city limits and areas east of Washington outside the city limits, as well as the community of St. Albans, Missouri.



Need emergency service
? Call: 636-742-5200,
24 hours a day / 7 days a week for emergencies.

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2013
WATER QUALITY REPORTS
FOR
PWSD #3 OF FRANKLIN COUNTY
LAKE SERENE
ST. ALBANS

ARE AVAILABLE FOR VIEWING ON THE CCR REPORTS TAB

THANK YOU FOR VISITING OUR WEBSITE


NEW!

The District has implemented customer access to pay water and sewer bills online. Click the "your account" button on the left to register and pay your utility bills online.


Water District Receives Improved Rating
read more
 
2007-2009 ISO rerating Franklin 3 Water Supply Boles Fire Protection District
read more

IDENTITY THEFT PREVENTION PROGRAM

Public Water Supply District #3 of Franklin County, along with St. Albans Water & Sewer Authority, has adopted an Identity Theft Prevention Program, “The Red Flag Rule.”

This Program is intended to identify red flags that will alert our employees when new or existing accounts are opened using false information, protect against the establishment of false accounts, provide methods to ensure existing accounts were not opened using false information, and provide measures to respond to such events.

The District’s Program was developed using guidelines from the Federal Trade Commission and was adopted to help protect its customers.


NOTE FROM PWSD #3

Several customers may have noted a message on the bill card in recent months stating “Temp-Return Service Requested.”

This new message was added to our bill cards at the direction of the U.S. Post Office to aid their postal machines to reject an incorrect address on the bill card and return it to the Water District for a corrected address.

We have recently had the message which is required by the U.S. Post Office moved to another location on our bill card which is acceptable to the Post Office and can now resume our bill card comments.


Lift  

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