Public Water Supply District No. 3 of Franklin County Missouri
  
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Customer Service

 

Our office hours are 8:00 AM to 4:30 PM Monday thru Friday.

For your convenience in paying your water bills, the District has a 24-hour drop box located at the front entrance to our office at 150 Old Highway 100 in Villa Ridge, Missouri.

New Customer Registration
New customers are required to register for services with the District at least 24 hours prior to establishing services. Registration includes conformance with the Federal Red Flag Identity Theft Prevention policies and procedures:

 

ACH – AUTO-DRAFT PAYMENT INFORMATION

Use the links below for the forms needed to sign up for our auto-draft program where your monthly bill for water and/or sewer services can be automatically deducted from your bank account.


PWSD #3 Customers: Click here to Download the ACH-Auto Draft Application

ST. Alban’s Customers: Click here to Download the ACH-Auto Draft Application

Franklin County PWSD #3 service area map

 

PWSD #3 BOARD MEMBERS
 
President Gail Bader
Sub-District #5
   
Vice-President Byron Long
Sub-District #2
   
Board Member Jon Derner
Sub-District #4
   
Board Member Jeanette Brinkmann
Sub-District #1
   
PWSD #3 Board of Directors can be reached by contacting PWSD #3 of Franklin County
150 Old Highway 100
Villa Ridge, MO 63089
Phone - 636-742-5200

You can call: 636-742-5200 24 hours a day/7 days a week for emergencies. To reach on-call personnel in an after hours emergency, press “3” after the announcement begins.

The District and Alliance Water Resources, Inc. have a professional services agreement. Alliance performs operation, maintenance and day-to-day management of the District’s water and wastewater systems. Alliance is a regional utility management firm that provides specialty services to the water and wastewater industry. Its corporate office is located in Columbia, Missouri. Its clients include municipal water and wastewater operations, investor-owned utilities, water districts and not-for-profit utilities.

Alliance provides licensed and experienced personnel trained in water and sewerage system operations. Services provided by Alliance include, but are not limited to, operation and maintenance of the District’s plants and lines, providing all personnel and equipment to perform operations and maintenance, including supervision and management, reading meters, computing and distributing monthly billings, collecting revenue, inspection services, providing for emergency calls and repairs, preparing monthly and annual reports, promoting new developments, coordinating between various entities and professionals doing business with the District and assisting the District in any reasonable manner to ensure the successful operation of the water and sewer systems.

 


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