Stay tuned here to the latest alerts from PWSD 3 of Franklin County!

Subscribe to have News & Notices, and Alerts delivered via email or text!  Just another way we are working to better serve our community.   

Please note:  You will receive ALL alerts for the District, including main breaks and precautionary boil advisories, which may or may not affect your particular address.  If you are not sure if the Alert you received applies to you, please check our website for the actual addresses affected.  If you are affected by a main break or precautionary boil advisory, you will also receive a phone call in addition to the email and/or text you've signed up for, providing we have a good phone number on your account.


To ensure the safety of our employees and customers, our Lobby is closed until further notice. Customers are encouraged to make payments on our website, by phone, by mail, through your personal online banking, by ACH Auto-Draft or at our drop box located at the office entrance. Office hours remain the same, Monday thru Friday, 8:00am to 4:30pm, and Clerks are available to assist customers by phone and email during that time. Thank you